- Communication (3)
- consultants (7)
- Customer Service (23)
- General (63)
- Health Service Innovation (3)
- innovation (17)
- international (13)
- PSB (1)
- Selling "Services" (16)
- Service Desig (14)
- Service Design in Ireland (8)
- Servitize (17)
- strategy (15)
- 1. August 2010: The value of complaints
- 13. July 2010: Healthcare, Bad Health & Health 2.0 from Esther Dyson
- 9. July 2010: Irish Poll on Healthcare Standards - service design needed...
- 9. July 2010: KLM - Customer Experience Program
- 2. July 2010: Reframing Health - Rajiv Mehta
- 1. July 2010: Quick Service Design Poll - Results
- 30. June 2010: Servitize presents at Bizcamp South East event
- 22. May 2010: Quick Service Design Poll
- 16. March 2010: Service Design in the Guardian
- 13. March 2010: Ireland - the "Crowdsourcing Nation"
Blogroll
- 31 Volts
- AT-ONE Project
- BizCamp Dublin 09
- Bruce Mau Design
- Choosenick!
- Design21C
- designthinkers
- DMI
- Engine
- Fergus Bisset
- Frontier Service Design
- Ideo
- Innovation Delivery
- Kate Andrews
- livework
- Massive Change
- MethodBank
- Proto Partners
- Redjotter
- Service Design & Innovation -Ireland
- Service Design Research
- Service Design Tools
- Servitizer
- thinkpublic
blog V’s Weblog
In the course of starting this blog I looked at a lot of others. A few things struck me, particularly there are so many blogs out there (which is the point I guess) but also that there is so much content. How long do people really spend reading all of this stuff? Personally I don’t spend very long. Are there lots of people out there with so much time on their hands that they can read all of these blogs? I don’t think so. My preference is to keep the content short and clear (i.e. a blog V’s a weblog). Get the message/thought across quickly and then send me somewhere else if I want to read the details. Also, to avoid over/mis-communication, keep the language simply. It’s pretty tiring to read about a company that has “an intense passion for diving into the consumer behaviour pool”. 